Frequently Asked Questions

Most of the time, we translate certificates for marriage/divorce, birth/death, school graduation, academic degrees, visa applications, court decisions, and such, for embassies, schools, businesses, and so forth.

But we also translate almost all kinds of topics - computers, personal emails, in-house/employment correspondence, social business letters, sales and public relations letters, and so forth.

It varies depending on the nature of the original text. Generally, we will stick to our price quoting system but there will be an increase in price when work additional to our normal translation practices is involved.

Such additional work includes overwriting certain computer files such as MS-Excel documents and researching unfamiliar topics.

All credit card payments are processed via technologies such as 3-D Secure, SSL encryption, and Level 1 PCIDSS (Payment Card Industry Data Security Standard) for your extra protection.

They are handled by "ASJ Payment", an intermediary company between you and credit card companies such as VISA. At any given time, we hold no information of your credit card at all. And you can always choose to pay through banks or post offices.